module 3

Module 4 discusses key tips for effective communication with WUI residents and community leaders beginning with strategies for effectively sharing information by taking into consideration the sender, understanding the audience, improving the message, working to resolve conflict, supporting changes in behavior, and planning programs. This module could be the main topic of a training program, with its 11 fact sheets and exercises, or these exercises could be used to enhance and apply to training programs on resource management (Module 2) or land-use policy (Module 3). There are 6 presentations included.


Trainer's Corner - NEW!

trainer's guide


Fact sheets

4.1
4.2 Starting an Informal Presentation
4.3 The Language of Conservation
4.4 The Power of Information
4.5 Tools for Understanding Audiences
4.6 Working with African American and Hispanic Communities
4.7
4.8 Communication Challenges—When People Will Not Agree
4.9 Reducing Conflict
4.10 Social Marketing Tools
4.11 Planning a Communication Program


Exercises

4.1
What Went Wrong? [Open PDF] - Examples and discussion questions only [Open DOC]
4.2 Perception Is Reality [Open PDF] - Examples and discussion questions only [Open DOC]
4.3 Questions to Build Understanding [Open PDF] - Worksheet only [Open DOC]
4.4 An Edict to Edit [Open PDF] - Technical cards and discussion points only [Open DOC]
4.5 Connecting Prose to People [Open PDF] - Audience cards only [Open DOC]
4.6 Critiquing Brochures [Open PDF] - Worksheet only [Open DOC]
4.7
Using Case Studies [Open PDF] - Discussion questions and handouts only [Open DOC]
4.8
Knowing the Community [Open PDF] - Worksheet only [Open DOC]
4.9 Working with Conflict [Open PDF] - Scenario cards only [Open DOC]
4.10 Understanding Social Marketing [Open PDF] - Social marketing cards only [Open DOC]
4.11 Event Planning [Open PDF] - Worksheet only [Open DOC]


Power point presentations

4
4.1 Communication Foundations
4.2
4.3 Conflict Resolution
4.4 Social Marketing
4.5